KUALA LUMPUR CITY HALL (DBKL)

FAQs

1. What is Kl TRAX?

Kl Trax is an online tracking and submission system for all DCP applications. DBKL provides the service to PSP/SP and Project Owners of development projects in Kuala Lumpur. The System runs 24*7* 365 days.

2. What are the benefits of using Kl TRAX to PSP/SP and Project Owners?

PSP/SP can submit DCP application from anywhere, anytime without having to come to REGULATORS' offices.

PSP/SP can find out the status and decision made by each REGULATOR through KL TRAX.

KL TRAX emails results automatically to PSP/SP seconds after a REGULATOR has made its decision.

REGULATORS’ approval and support documents will be made available in KL TRAX.

3. Where can I get more information on KL TRAX?

www. kltrax.com

4. How long does it take to learn and competently use KL TRAX?

30 minutes of hands on training. Please enquire at OSC of Kuala Lumpur City Hall for upcoming training session.

5. How much do I have to pay to use KL TRAX?

30 minutes of hands on training. Please enquire at OSC of Kuala Lumpur City Hall for upcoming training session.

6. Can KL TRAX be use for all types of DCP application process?

YES (OSC 1 Submission, KLiSBEST and OSC)

7. Do I need to install any software in my notebook?

No. Kl TRAX can be accessed form internet browser with internet connection. You can also use your tablets and smart phone.